Service offering. Human approval is part of the design.

Agentic AI and intelligent automation

An agent is useful when it can take a bounded step and stop. We design workflows where tools, permissions, and an approval gate are explicit.

Business problems

  • An automation that can change tickets, code, or customer data with no second person.
  • A demo that works once and has no log.
  • A stack of tools described as an agent with no defined goal.

Services and solutions

Bounded workflows

One job, a tool list, and a stop condition.

Approval gates

A person confirms a production change, a customer message, or a purchase.

Operated agents

Identity, rate limits, traces, and a way to disable the workflow.

Technical capabilities

  • Task design that names what the agent must not do.
  • Integration with the systems you already use, behind least privilege.
  • Traces that show which tool ran and what it returned.

Business benefits

  • Automation you can explain to an auditor and to the person on call.
  • Less manual copying between systems.
  • A smaller blast radius when the model is wrong.

Technologies

The assistant runtime and APIs that fit the workflow. We do not require a proprietary RUVI agent product. None is offered as a download on this site.

Engagement models

  • A discovery sprint to confirm the outcome, constraints, and whether the work should proceed.
  • A fixed-scope build when the architecture and acceptance criteria are clear.
  • A monthly engineering partnership for a platform, reliability, or AI system that needs ongoing care.
  • Staff augmentation when you need specific engineers inside your team. See IT staffing.

Questions

Do you sell an agent platform?

No. We design and implement workflows on infrastructure you control or on a provider you have already approved.

Which of the named copilot ideas exist?

AI Runbook Copilot, AI incident summarization, and unattended content pipelines are planned offerings. They are not released products.

Talk with an engineer

Tell us the business outcome. We will say whether we can help, what the first step is, and what we will not pretend to have already done.

Request a consultation →